We are GMP regulatory compliance educators helping therapeutic goods manufacturers, testing laboratories and biotechnology companies upskill their people to meet industry challenges.

WELCOME TO QSN ACADEMY

QSN Academy is the online training hub for Quality Systems Now (QSN).

At QSN, we specialize in regulatory compliance consulting, Good Manufacturing Practice (GMP) licensing, operational readiness, and ISO accreditations for medical device, biotechnology, and testing laboratories.

QSN Academy is specifically designed to help companies and individuals upskill to meet industry challenges within GMP and ISO accredited companies. We help educate and train your people across all areas of pharmaceuticals, cannabis, medical devices, biotechnology, testing laboratories, industry R&D, and supporting supplier companies.

QSN Academy provides expert training and mentoring that is practical and relevant to your team's day to day work experiences.

If your company, teams or key personnel require training or education, then we can help you!

OUR TRAINING SOLUTIONS

We offer a range of training, mentoring and education solutions:

  • Online DIY courses, with lessons and videos delivered from our training platform to train your team in the regulatory theory and best practices, with 6 months access to all trainees, and downloadable files and templates that can be used within your company.

  • Premium courses with face-to-face classrooms, small trainee numbers, delivered on site or by Zoom. All trainees also have 6 months access to the equivalent online DIY course and all file downloads. Classrooms apply the theory learnt in the online course lessons and videos, as well as activities, case studies, and class reviews of the associated company processes to ensure the change is embedded.

  • Mentoring of key personnel after the Premium course has been delivered, to embed the new skills and learning, and increase ROI for your training budget - just ask us!

  • Public training, intensive day courses scheduled twice a year, open to individuals or teams, and with 6 months access to the equivalent online DIY course.

  • Licensing of course materials for companies wanting to deliver training as an in-house course - just ask us!

  • Custom-designed courses and training materials for your specific requirements, designed and created alongside your Subject Matter Experts - just ask us!

  • Free training, with short bites of information answering FAQs and guidance to common industry questions.

All courses have written assessments with training certificates that meet your GMP or ISO training compliance requirements.

We will work with you to deliver premium classroom training across time-zones if required. We have delivered training, webinars and masterclasses to attendees across the world using Zoom. We have some capacity to travel to deliver on-site training - please ask us!

INDUSTRY STANDARDS

We are GMP & regulatory compliance specialists as well as qualified educators and trainers.

We can deliver training, mentoring and education solutions that support and comply with the following standards:

  • Good Manufacturing Practice - PIC/S, FDA CFRs, EU, and requirements of all major Regulatory Agencies for pharmaceuticals and medical devices

  • GMP Cannabis - TGO 93

  • ISO13485 and CFR Part 820

  • ISO17025

  • ISO15189

  • ISO9001

  • Good Distribution Practice / Good Wholesaling Practice

  • AS4381 for reusable medical devices

  • GAMP and IEC62304

  • Not in this list - just ask us!

COURSES FOR COMPANIES & TEAMS

WHY LEARN FROM QSN ACADEMY?

See reviews of our courses and trainings.

"The masterclass... Documentation Transformation Pathway – Every Industry, Every Business!... was absolutely brilliant, useful, insightful and reminding basic principles in making simpler, easy to understand documents in almost all functions and areas.

QA Manager
GMP Pharma

Excellent videos, clear, concise and very informative. Kathy is a great source of knowledge and her help and advice is always invaluable for us.

Quality Systems Manager
Medtech

Clear structure, right level of details, up to date information, useful for any medicine manufacturers/sponsors. Catering for all customer needs with the text and video.

Quality Manager
Medtech

The course is providing a very clear and sequential training deck which would aid in learning for new trainees and trainees who are refreshing their knowledge.

Quality Manager
GMP Pharma

Very well structured and presented nicely (as expected from a professional writer)

Training Attendee

Kathy is a very pleasant and good communicator with efficient style!

Training Attendee

This was a very clear and informative, to the point, webinar.

Training Attendee

Very satisfied! Appropriate level of detail and just the right duration.

Quality Manager
GMP Pharma

FREQUENTLY ASKED QUESTIONS

Ready to explore QSN Academy? Start by checking out our FAQs!

Why aren't prices displayed for our courses?

Our courses are not cookie cutter products. They are intended to be flexible to meet our client’s needs for training or upskilling personnel. Courses can be delivered in a variety of ways and with the option for add-on premium face to face training. Our courses are primarily aimed at B2B teams and companies, but can also be purchased by individuals. And we can also offer combinations of courses for specific client needs. All of these moving parts are assessed on a case-by-case basis for each client during the scheduled call. Consequently, prices may vary depending on client needs.

Are you committing to buying the course if you schedule a call?

No. The scheduled call is only to establish your specific training needs and what would work best for your circumstances. As part of the discussion on the call, you may choose to proceed with requesting an invoice for the recommended training solution, or not. You may also choose to not proceed with buying the training solution once an invoice is sent to you. Please just let us know that you no longer wish to proceed with the purchase.

What payment methods are used?

We will send B2B clients an invoice for payment of the training solution agreed in the scheduled call. Individuals wanting to buy an online course for their own use will be sent a link where they can pay using a credit card.

When do you get access to the course?

Online access to courses is available once payment is made.

How long do you get access to online courses?

Access to online courses is for 6 months.

What materials/software do you need?

We recommend using the Google Chrome browser for accessing online content.

Can you share your login details?

No, you must not share login details with someone else. QSN reserves all rights to our content.

Can you access the course on mobile devices or tablets?

Yes. Log in to the training platform using the registration link sent to you using Google Chrome on your phone or tablet.

When do you complete premium face-to-face training sessions?

We will organize a mutually agreed date with you for delivering premium training sessions once payment is made.

Can you use training materials to train others?

Yes. Downloadable files attached to online courses or used during premium face-to-face sessions may be used by you for in-house/internal training or developing your own training materials as part of your QMS. Video content must not be downloaded or copied. Courses, training materials and files must not be shared with others outside of your company. QSN reserves all rights to our content.

Is there a certificate of completion?

Yes. You will receive an email when you successfully complete the online course assessment. That email will contain a link to download your certificate of completion. If you do not receive an email, please check your junk folder or reach out to [email protected].

Is there any instructor support or course support available?

Yes. Some online courses are activated to allow you to post questions to the instructor from online lessons. You may also email us at [email protected].

Can I get a refund if I’m not satisfied with the course?

Online courses are non-refundable if you or your team have been given access to a course. Face to face premium training costs may be refunded within 10 days of purchase. However, any customizations to premium training content requested by you will not be refunded.

Can I access the course materials after completing the course?

Yes. You will have continued access to the course materials for 6 months even after completing the course.